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RO2 OBT Stress Test FAQ

Q: How do I resend my PlayID verification email?
A: Go to www.playpark.net click on the green login PLayID button on the top right corner.

If your PlayID has already been verified, you will move on successfully into your PlayID account dashboard.
If your PlayID is not yet verified, you will see a prompt of red text:  
"Please proceed to verify your PlayID using the link sent to your email. If you have lost your verification email, please click here to get a new one"
Click on "here" to resend your PlayID verification email.

Any other PlayID related questions, go to http://www.playpark.net/faq/playid-related/playid/

Q: My Character is missing!
A: Please reconfirm your server selection as you may have entered the wrong server.
If character really gone, please drop us a message with playID/Login ID along with
character IGN and also the server which the character was created.

Q: My updater reach 6 Bar / 12 Bar / 15 Bar but never move!
A: Please include RO2 into your Firewalls (Eg. Windows Firewall, Kaspersky Internet Security)
& Antivirus Exception List. Then proceed to leave the updater running as it may just be running
slowly. Try install the manual patch or reset the router too.

Q: My client is crashing at character select/ secondary password
A: Please change your Regional Language to English (United States/Singapore).
Check the computer RAM above minimum, 2GB and above RAM are recommended.
Compatibility set to windows XP service .Pack 3. Lastly send us a dropbox link of the
crash report if all solutions failed. :  Game folder>SHIPPING>Rag2.exexxxxxxdmp


Q: Help, I’m meeting “Multiple Password Block”
A: Please proceed to www.playpark.net and request a password reset.
And player will be barred for 24 hours.


Q: Help, What is this secondary Password?
A: Secondary Password is a 4 digit password which you are required to set.
This password stays with you after setting the first time. (CBT/ Stress Test).
If reset require, please drop a message in RO2iBox or FB message.


Q: Help, I Forgot my secondary Password?
A: Please create an enquiry on iBox for RO2 Secondary Password Reset.If reset required,
please drop a message in RO2iBox or FB message.

Q: Help, The game crashes with error “ActiveMovie Window Rag2.exe”
A:
Step 1 Create a new folder at desktop...
Step 2 Move the avi video from Playpark/RO2/VIDEO to the new folder...
Step 3 Run the Program again.
Or
Delete the VIDEO folder in your RO2 directory, and then find the RO2_Option.ini.
Edit it with notepad and change some of the lines into:
[VIDEO_PLAY_HISTORY]
INTRO=0

And
[OPENING]
SHOW=1
Q: Help Game Crashes with a “Ding” sound at Birds and Leaves (Before Secondary Password)
or Creating Character or After Pressing Start
A:
Please change your Region to United States
Please change your Regional Language to English (United States/Singapore)

Then go to C:\PlayPark\RO2 (or your installed folder), right click RO2client.exe
Select Properties, Compatibilities Tab

Tick and set
Run this program in Compatibility mode for
Windows XP (Service Pack 3/2/1) [Higher is recommended]
Tick
Run this Program as an Administrator

Q: Help I’ve encounted CRC error: “insert anything” while extracting or Installing

A: Your installer is believed to be corrupted. Please download another installer from
And perform MD5 checksum after installing

Q: Help I see Pink objects/squares/rectangles in game
A:
Please change your Region to United States
Please change your Regional Language to English (United States/Singapore)

Then go to C:\PlayPark\RO2 (or your installed folder), right click RO2client.exe
Select Properties, Compatibilities Tab

Tick and set
"Run this program in Compatibility mode for
Windows XP (Service Pack 3/2/1) [Higher is recommended]"
Tick
"Run this Program as an Administrator"


If Problem persists, please download another installer from
As your installer would have been corrupted


Q: HSUpdater/HackShield Update _AhnHS_HSUpdateEx Error Code = 30000030
A:  
* Solution #1: Disable your firewall. Although not a very friendly solution you could disable it temporarily for fixing this issue, at the same time try to disable your anti-virus as well.
You can access the Windows Firewall by going through 'Control Panel -> System and Security -> Windows Firewall'
IMPORTANT: Remember to RE-ENABLE them after you're finished.
IMPORTANT: Remember to disable them BEFORE you run the client. Disabling them during the process will NOT WORK.

* Solution #2: Disable any kind of proxy software/service that you may have running. You can access services by going through 'Control Panel -> Administrative Tools -> Services'

* Solution #3: Download the latest PhysX Drivers
ATI: No Support.
 IMPORTANT: Make sure you wait sufficient amount of time before closing the HShield Updater. DO NOT close it yourself, let the process close itself!

* Solution #4: Change the target host of the patcher.
Go to C:\Windows\System32\drivers\etc
Edit your HOSTS file with notepad and add
202.76.225.179 patch.playro2.com # RO2 Patch Server need confirmation
If you can't Edit Hosts file, or it won't let you, copy it to your home directory change it there, then copy replace it back to the C:\Windows\System32\drivers\etc 

Q: Hackshield not loading after click Login
A:
Step 1: Find your RO2 Installation Folder, basically locate at C:\PlayPark\RO2 (Depend on where you choose to install)
Step 2: Find a file with the name of vc_red.msi, double click the file to install it. (Make sure you close the RO2 client before install.)
Step 3: Once done, try to open again. Should be able to run after that.

Q: Hackshield update very Slow
A:
Step 1: Find your RO2 Installation Folder, basically locate at C:\PlayPark\RO2 (Depend on where you choose to install)
Step 2: Find a folder named "HSHIELD".
Step 3: Find a folder named "Update", and click the file named "autoup" and manually install it.
Step 4: Click the "Start Update" to begin the update. (Make sure you close the RO2 client before install.)
Step 3: Once done, try to open the client again. Should be able to run after that.

Q: Didn't popup anything after the Hackshield updated
A:* Solution #1:
Step 1: Find the "Ragnarok Online2" client's icon on your desktop.
Step 2: Right click the icon and choose "Properties".
Step 3: Choose the "Compatibility" tab.
Step 4: Under the Compatibility Mode, please tick the "Run this program in compatibility mode for:"
Step 5: Choose "Windows XP SP2", and tick the "Run as administration"（For Windows Vista and Windows 7/8 Only）
Step 6: Click OK to done the setting.
Step 7: Try to re-open the client again.

RO2 OBT Stress Test FAQ




Q: My Character is missing!
A: Please reconfirm your server selection as you may have entered the wrong server.
If character really gone, please drop us a message with playID/Login ID along with
character IGN and also the server which the character was created.

Q: My updater reach 6 Bar / 12 Bar / 15 Bar but never move!
A: Please include RO2 into your Firewalls (Eg. Windows Firewall, Kaspersky Internet Security)
& Antivirus Exception List. Then proceed to leave the updater running as it may just be running
slowly. Try install the manual patch or reset the router too.

Q: My client is crashing at character select/ secondary password
A: Please change your Regional Language to English (United States/Singapore).
Check the computer RAM above minimum, 2GB and above RAM are recommended.
Compatibility set to windows XP service .Pack 3. Lastly send us a dropbox link of the
crash report if all solutions failed. :  Game folder>SHIPPING>Rag2.exexxxxxxdmp


Q: Help, I’m meeting “Multiple Password Block”
A: Please proceed to www.playpark.net and request a password reset.
And player will be barred for 24 hours.


Q: Help, What is this secondary Password?
A: Secondary Password is a 4 digit password which you are required to set.
This password stays with you after setting the first time. (CBT/ Stress Test).
If reset require, please drop a message in RO2iBox or FB message.


Q: Help, I Forgot my secondary Password?
A: Please create an enquiry on iBox for RO2 Secondary Password Reset.If reset required,
please drop a message in RO2iBox or FB message.

Q: Help, The game crashes with error “ActiveMovie Window Rag2.exe”
A:
Step 1 Create a new folder at desktop...
Step 2 Move the avi video from Playpark/RO2/VIDEO to the new folder...
Step 3 Run the Program again.
Or
Delete the VIDEO folder in your RO2 directory, and then find the RO2_Option.ini.
Edit it with notepad and change some of the lines into:
[VIDEO_PLAY_HISTORY]
INTRO=0

And
[OPENING]
SHOW=1
Q: Help Game Crashes with a “Ding” sound at Birds and Leaves (Before Secondary Password)
or Creating Character or After Pressing Start
A:
Please change your Region to United States
Please change your Regional Language to English (United States/Singapore)

Then go to C:\PlayPark\RO2 (or your installed folder), right click RO2client.exe
Select Properties, Compatibilities Tab

Tick and set
Run this program in Compatibility mode for
Windows XP (Service Pack 3/2/1) [Higher is recommended]
Tick
Run this Program as an Administrator

Q: Help I’ve encounted CRC error: “insert anything” while extracting or Installing

A: Your installer is believed to be corrupted. Please download another installer from
And perform MD5 checksum after installing

Q: Help I see Pink objects/squares/rectangles in game
A:
Please change your Region to United States
Please change your Regional Language to English (United States/Singapore)

Then go to C:\PlayPark\RO2 (or your installed folder), right click RO2client.exe
Select Properties, Compatibilities Tab

Tick and set
"Run this program in Compatibility mode for
Windows XP (Service Pack 3/2/1) [Higher is recommended]"
Tick
"Run this Program as an Administrator"


If Problem persists, please download another installer from
As your installer would have been corrupted


Q: HSUpdater/HackShield Update _AhnHS_HSUpdateEx Error Code = 30000030
A:  
* Solution #1: Disable your firewall. Although not a very friendly solution you could disable it temporarily for fixing this issue, at the same time try to disable your anti-virus as well.
You can access the Windows Firewall by going through 'Control Panel -> System and Security -> Windows Firewall'
IMPORTANT: Remember to RE-ENABLE them after you're finished.
IMPORTANT: Remember to disable them BEFORE you run the client. Disabling them during the process will NOT WORK.

* Solution #2: Disable any kind of proxy software/service that you may have running. You can access services by going through 'Control Panel -> Administrative Tools -> Services'

* Solution #3: Download the latest PhysX Drivers
ATI: No Support.
 IMPORTANT: Make sure you wait sufficient amount of time before closing the HShield Updater. DO NOT close it yourself, let the process close itself!

* Solution #4: Change the target host of the patcher.
Go to C:\Windows\System32\drivers\etc
Edit your HOSTS file with notepad and add
202.76.225.179 patch.playro2.com # RO2 Patch Server need confirmation
If you can't Edit Hosts file, or it won't let you, copy it to your home directory change it there, then copy replace it back to the C:\Windows\System32\drivers\etc 

Q: Hackshield not loading after click Login
A:
Step 1: Find your RO2 Installation Folder, basically locate at C:\PlayPark\RO2 (Depend on where you choose to install)
Step 2: Find a file with the name of vc_red.msi, double click the file to install it. (Make sure you close the RO2 client before install.)
Step 3: Once done, try to open again. Should be able to run after that.

Q: Hackshield update very Slow
A:
Step 1: Find your RO2 Installation Folder, basically locate at C:\PlayPark\RO2 (Depend on where you choose to install)
Step 2: Find a folder named "HSHIELD".
Step 3: Find a folder named "Update", and click the file named "autoup" and manually install it.
Step 4: Click the "Start Update" to begin the update. (Make sure you close the RO2 client before install.)
Step 3: Once done, try to open the client again. Should be able to run after that.

Q: Didn't popup anything after the Hackshield updated
A:
Step 1: Find the "Ragnarok Online2" client's icon on your desktop.
Step 2: Right click the icon and choose "Properties".
Step 3: Choose the "Compatibility" tab.
Step 4: Under the Compatibility Mode, please tick the "Run this program in compatibility mode for:"
Step 5: Choose "Windows XP SP2", and tick the "Run as administration"（For Windows Vista and Windows 7/8 Only）
Step 6: Click OK to done the setting.
Step 7: Try to re-open the client again.

Ragnarok Online OBT has been delay

Open Beta Extended to 3rd Jan 2013 - A Message 

From Our Chairman



Dear Asgardians,

Ragnarok Online 2 was scheduled to kick start its Open Beta on 27th December 2012. However, due to overwhelming response from players, we experienced staggeringly high traffic that resulted in severe website and server congestion. Subsequently, many players were regretfully unable to access the game.

We are truly and deeply apologetic to each and every one of you for the various problems that many of you have faced during the start of Open Beta, especially to our players who were not able to enter the game at all. We know that you have set aside time and effort to join us, and we apologise that our issues prevented many of you from doing so.

We have been listening intently to all your feedback and are committed to resolving all these issues to get the game back up and running smoothly. However, in order for us to do this, we have to reschedule Open Beta to 3rd January 2013 and we have to wipe all character data accumulated from 27th December 2012 to 3rd January 2013, before the game servers reopen for a fresh start.

We know that this decision will anger and upset many of our treasured players, and while we earnestly wish to cater to every single player’s wants and needs, our top priority remains instabilising the game servers  so that all Asgardians can enjoy it, and being as fair as possibleto the majority of our players who were not at all able to access Open Beta on 27th December 2012. We seek your rational understanding of our very difficult decision and hope that you will accept our gravest apologies.

From today until 3rd January 2013, we will be performing occasional stress tests on the game servers and the game will be open sporadically for players to enter. Even though the data will be wiped, you will be playing an important part of supporting and helping us prepare Open Beta by joining us in these stress tests when you are able to. For that, we sincerely thank you in advance.

We wish you all a Happy New Year as we express our gratitude towards your understanding, patience and kindness during this period. Thank you and see you in January!

Sincerely,
Sherman Tan
Chairman of Asiasoft Online and PlayPark

Dota 2 will be free to play!!!

Introducing the Dota Store

June 1, 2012 - Dota Team
Today we’re announcing that Dota 2 will be free to play, and contain an in-game store where you’ll be able to buy fancy gear to customize your heroes. From the forum threads we’ve read over the months since The International, it’s pretty clear that this won’t come as much of a surprise to anyone out there. There are a variety of smaller details that we’ve decided to put together a FAQ to help with, but we wanted to address the two most common concerns right away:
  • Dota 2 will not be a pay-to-win game. All the items in the store are cosmetic, and don’t affect gameplay.
  • All of the heroes will be available free of charge. We believe restricting player access to heroes could be destructive to game design, so it’s something we plan to avoid.
We’re really excited about this. As we’ve explored cosmetic customization for heroes, we’ve been finding that we can use it to broaden our lore, and expand on the characters. We’ve received a lot of positive responses to the unique hero voices in the game, and the window they give you into each hero’s personality. We think this will be another avenue where we can expand in that direction. Here you can see some examples:
As mentioned above, we’ve put together a FAQ that covers concerns we’ve seen out in the community, and our plans for addressing them, and you can check that out here. As always, take a look and send us your thoughts. If we’ve missed anything, make sure to let us know.
Dota’s always been a game where the community has had an extremely active role in driving it forward, from the huge amount of feedback that Icefrog receives to the number of suggestions posted in the hero ideas forums. We wanted to make sure that Dota 2 expands on that community interaction even further, to the point where players can directly contribute to the game itself.
So today we’re also announcing that Dota 2 is now part of the Steam Workshop. If you’re not familiar with the Steam Workshop, it’s a place where fans can upload content they’ve created for a game, and other players can vote and comment on it. The development team then takes those uploads and releases them as official parts of the game itself, and the original fan creator gets a slice of the sales from the in-game store. In the first year alone over 3.5 million dollars was paid out to TF2 fans who’s creations are now a permanent part of the game.
If you’re a Dota 2 fan with some artistic skills, here’s your chance to get in on the ground floor of what’s sure to be a vibrant community for years to come, and be able to contribute directly to the game you’re already playing non-stop. If you’re still working on your art skills, you can still contribute massively by looking over the submissions as they arrive, and giving the thumbs up to ones that you’d like to see in your games.

Elena Rosell to ride for QMMF Racing Team in 2012

Elena Rosell to ride for QMMF Racing Team in 2012
Wednesday, 1 February 2012

Elena Rosell will dispute the 2012 Moto2™ World Championship on the Qatar Motor and Motorcycle Federation (QMMF) Team along side team mate Australian Damian Cudlin. motogp.com caught up with the Spanish rider to discuss the career step and her expectations for the season.

Rosell is the first woman to contest the World Championship since German rider Katja Poensgen left the 250cc ranks in 2003, as well as the first Spanish woman to ever join the ranks in the Championship’s more than 60 year history.
Rosell made world news last year when she debuted in the Moto2 Championiship with the Aspar Team. Although at Assen she failed to qualify due to a crash, she was ranked thirty-third at the Aragon GP, becoming the first woman to contest and finish a Moto2 race. At Valencia GP she surprised the paddock with a 25th place finish after overtaking nine riders in the race, including the likes of Joan Olivé and Simone Corsi.
In an interview with motogp.com, the Moto2 rider shared her expectations for her upcoming World Championship adventure.
What are you feeling ahead of your first full season in the World Championship?
- "It's amazing; it’s something I have dreamed of for a long time and has now it is coming true. The truth is that we have spent a long time discussing this and now my place on the team has been confirmed. I’m happy that the negotiations are done."
How well do you know the team and your new team-mate, Damian Cudlin
- "I know the team from the CEV (Spanish Championship), they are quite familiar because most of them are from Spain. It’s a Qatari team that is run by Spanish members, and I think that works very well. I don’t know my new team-mate personally, but I suppose we still help each other out-he will help me anyway, as he has far more experience. I'm happy to start this new adventure."
How do think you will do in Moto2, a class that is known for its fierce competition?
- "Well, this year I aim to learn as much as possible, and as quickly as I can, because the grid is composed of high level riders and not so many with so little experience like me. It’s going to be difficult because I have to learn almost all the circuits and that will be hard. But hey, I'm ready for it and I think that with how determined I am we can address things as they come."
You've said that you see yourself not as a "female rider" but as a rider - but it’s clear that as the only female out there you will have a lot of attention,
- "Yes, since I started that has always been a topic, either positive or negative, and this year it will be as well. I have been fortunate to have many people supporting me, and there are always varying opinions, but these things don’t affect me negatively, you have to show up with your best and do the best you can, and that's how I think I will deal with things."
There are some women who have preceded you in the Championship, names like Taru Rinne, Tomoko Igata and Katja Poensgen. Do you know about their racing? Do you have a goal to go further than them?
- "I don’t know all about their racing, I know that Katja Poensgen scored points but… I don’t want to compare myself with them. I want to do my own work and as a rider, if my results are better and it helps other possible riders to use me as a reference, then all the better. I have to try to do the best I can for myself, for the sponsors that put their trust in me and for my team."
What is your strategy for the preseason and learning the Moriwaki MD 600?
- "Well, there is a test next week at Valencia, then one at Jerez, and then a last one again in Jerez. So I have some more track time yet. In fact, these days I’ve been on the track more than the entire last year with Suter in Moto2 (in CEV)."
Are you're recovered from your scapula injury?
- "Sometimes I still feel it a bit. We started training January 12, before that I couldn’t run or do basic workouts. Since then, I’ve tried to do supermoto and motocross each week. It still hurts a little sometimes because it’s in a place where several muscles merge, but I’m are strong enough, I'm doing preseason training like crazy. I always started the season with just the laps on the bike as practically the only training, and I think this preseason conditioning will help me."
Do you think you will be the first woman to score points in Moto2 or even the first one to make a podium finish?
- "Well, that's dreaming too much, I think. You have to be aware of your competitors, and mine are not as new as me, they have a lot more experience. It will be difficult, but that also make the results more valuable. I have to try to the best possible and on the circuits I know, we will see if I have any advantage of confidence or experience."
And maybe you will surprise us.
-"I hope!";/div>

Blizzard and Valve Stop Fighting, Make Peace over DoTA Dispute

Blizzard and Valve Stop Fighting, Make Peace over DoTA Dispute
Two of gaming's best and most beloved video game studios are no longer squabbling about the word DoTA. The makers of World of Warcraft and the creators of Half-Life jointly announced in a blast to the press today that they have reached "a mutual agreement regarding concerns over names of upcoming products."

Peace in our time!

The agreement: Valve will still be making a game called DOTA 2 and use the DOTA term commercially (translation: on things you can buy). Blizzard will keep using the term non-commercially forWarcraft III and StarCraft II maps.

Blizzard is changing the name of its planned Blizzard DOTA custom game in StarCraft II, which will now be called Blizzard All-Stars. That name, Blizzard's Rob Pardo said, "better reflects the design of our game."

This resolves what was becoming an ugly trademark dispute between two fan-favorite game studios.

The DoTA term, short for "Defense of the Ancients", was a fan-made mod that was made in 2003 for Blizzard's Warcraft III. It involved a specific multiplayer game-type that involved players protecting opposing waves of minions. DoTA games have been surging in popularity thanks to games such as League of Legends and Heroes of Newerth. Valve entered the fray in 2010, raising eyebrows with their intent to team up with a top DoTA developer to make a game they'd call DoTA 2. They began pursuing a trademark of the DoTA term. Blizzard objected and recently tried to block the trademark, a few months after announcing that it was making its own official Blizzard DoTA game featuring characters from the companies popular series like World of Warcraft and Diablo.

It was getting awkward. Valve was issuing complaints like this to the U.S. government's trademark office: "Valve seeks to appropriate the more than seven years of goodwill that Blizzard has developed in the mark DOTA and in its Warcraft III computer game and take for itself a name that has come to signify the product of years of time and energy expended by Blizzard and by fans of Warcraft III."

Now it seems resolved between these two heavyweights.

Blizzard's Pardo: "Both Blizzard and Valve recognize that, at the end of the day, players just want to be able to play the games they're looking forward to, so we're happy to come to an agreement that helps both of us stay focused on that."

Valve's Gabe Newell: "We're pleased that we could come to an agreement with Blizzard without drawing things out in a way that would benefit no one. We both want to focus on the things our fans care about, creating and shipping great games for our communities."

League of Legends creators' at Riot Games have previously said that they'd object to Valve trademarking DoTA. Kotaku has reached out to Riot to clarify where they stand on this matter and will update when we hear back.

(Top photo: Gorbachev and Reagan, Dec. 8, 1987 | Bob Daugherty, Associated Press)
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